Automation increases business productivity and efficiency. Communication is easier within the business employees which makes better coordination. Businesses can also provide better customer service and interaction with the use of social media.

No matter how knowledgeable and experienced you are in business, you cannot fully predict the future and the direction of your company. A well-prepared business plan can save you and your business. It can even save you money if an unforeseen crisis occurs.

This is a very difficult question for any business owner. Is it when you want to retire? Or is it when you gain a worthy person to replace your position? Or is it when the business is at its peak?

We might feel helpless during this time but it also triggers our feeling of helping those who are struggling more. We have times when we ask each other “Who or what can you add to your environment now to help?

The ups and downs, uncertainties and fears from the previous year had transformed many business structures and operations. But this also triggered innate characteristics of business people such as resourcefulness and resilience.

It has been a year of social distancing, self-isolation and virtual celebration. With all that is happening around us, we all have endured physical stress, mental health issues and spiritual distress.